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Perception of setbacks in Software Use PDF-417 2d barcode in Software Perception of setbacks




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Perception of setbacks generate, create none none with none projects Java This is not a none for none possibility but a reality. The chances are that the customer is replacing highly-customized business software with broader, marketplace-oriented business software. Regardless of whether the change will result in less functionality, the perception is there.

The key strategy for addressing this challenge is to focus on the longer term benefits associated with packaged software. Packaged software is not a short-term fix, but rather a long-term strategy..

[ 195 ]. Changing the Game Discipline to maximize COTS investment This strategy none none is not only relevant during the implementation but also after the implementation. This philosophy cannot just be an "IT-oriented" process that filters end user requests. This approach must permeate throughout the entire organization.

It must be more than a procedure or policy education must be involved. Every user of packaged software should understand how to best leverage the investment!. Different implementation approach If the custom none none er"s executive management has made the decision to not build a customized, software solution, then why should the project team only use an approach that focuses on building a custom software solution Using a requirements-driven approach will identify both value-added and non-value-added requirements, which will result in a greater number of gaps. Using a solution-driven approach will encourage business users to maximize delivered packaged software functionality. In the previous sections, we have defined what needs to be changed as part of a packaged software implementation; the next section will define how to implement these changes.

. Change the game by changing strategy What is neede none for none d is an approach that maximizes the advantages and minimizes the challenges. Packaged software is not a short-term sale, but a long-term relationship. It is a relationship that must evolve from a vendor/customer relationship to a partner relationship.

Only at the partner relationship level can both parties maximize the value of packaged software. Your focus determines your direction. To truly evolve COTS implementations, we need to concentrate on the following key strategies: 1.

Focus on business results Too often, we fixate on packaged software features, not ensuring that the desired business result is achieved. The chances are that the customer"s existing business model is not totally efficient (i.e.

, Lean) and effective (i.e., Quality).

Therefore, it"s fair to say that the project team will gather requirements that support non-value-added business activities and business results. The strategy here is to focus on the "critical path" requirements that support value-added business results and not waste time and effort on capturing all of the requirements and then filtering these during Fit/Gap analysis. The latter approach is reactive and is time consuming.

. [ 196 ]. 12 . 2. Invest tim e in your implementation partners Customers, your implementation partners include your internal IT organization, the outside consulting firm, and the COTS software provider. All three players need to have a competent understanding of your business model.

All three players also need to hear the same message. Instead of taking the informal approach of educating partners via isolated meetings, customers should make an investment and conduct a structured overview of the business model from a solution, business process, and application perspective. Making this investment will minimize redundant questions and promote consistency.

3. Implementation partners enable your customers to lead during the implementation Implementation partners, transition begins at project kickoff and not at the end of the go-live event. Effective knowledge transfer is an iterative process involving the following activities: Educate, Enable, Empower, and Celebrate.

Each activity requires that the implementation partner to use a different leadership style. 4. Perform business solution modeling Business solution modeling involves executing business scenarios against a realistic, working instance of the packaged software.

Business solution modeling is not a prototyping exercise carried out in order to gather requirements, but rather a validation exercise carried out in order to confirm business requirements, software configurations, and software constraints. The key results from business solution modeling include providing a visible proof of concept and building project team confidence. 5.

Determine the correct application of methodologies for your packaged software implementation Packaged software implementations involve multiple disciplines (methodologies) including project management, software development, organizational change management, and business process management. One methodology is not an adequate replacement for another. The key strategy is to integrate these methodologies in order to maximize support for the project team.

6. Implement to the current business process maturity level COTS software can provide a wide array of technological capabilities and features beyond the customer"s current technology footprint for a business process. However, technology alone does not mature a customer"s business process.

A risk-averse approach is to implement COTS software capabilities that align to the current business model. This approach will result in minimizing evolving business requirements..

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